The profit engine
behind your customer conversations.
Rework replies to every DM, captures every lead, and turns the signals it sees into business intelligence you can act on, 24/7.

Most businesses lose customers in the DMs
Customers expect a reply in minutes. Most teams answer in hours, or never. The cost of a slow inbox is real, and it's bigger than most owners realize.
- of buyers pick whoever replies first
- 78%
- average reply time on Messenger
- <2 hrs
- buy from a competitor if you don't respond
- 73%
Every DM becomes a measurable opportunity
Rework replies, qualifies, and reports across Facebook and Instagram so you always know which conversations are driving revenue and which need your attention.
One inbox for FB & IG
Every Messenger and Instagram conversation lands in a single team inbox with full context, ready for Rework or your team to reply.
Instant AI answers, 24/7
Rework answers questions about pricing, availability, and orders the moment they hit your inbox, in the customer's own language.
- Jan
- Mar
- May
- Jul
- Sep
- Nov
- Dec
Active users
1,000
Reports that show the money
See response times, captured leads, and conversion rates by channel. Spot what's selling and what's slowing you down in a couple of clicks.
Smart human handoff
When a buyer needs a real person, Rework flags the chat and pings your team with full context, so you step in at exactly the right moment.
Reply faster. Capture more. Sell more.
Rework handles your Facebook and Instagram DMs so your team can focus on closing deals.
- Average response time
- 14s
- More leads captured
- 3.2x
- Always-on coverage
- 24/7
Plug Rework into your stack
Send captured leads to your CRM, sync conversations to Slack, trigger workflows in Zapier, and more. Rework fits right into the tools your team already uses.

Simple, transparent pricing
Choose the plan that fits your business. Upgrade or downgrade at any time.
Starter
14-day trial1 team member, 100 contacts and 1 channel connection.
$29.99/month
- 100 data sources
- 24/7 AI Chatbot
- Lead Capture
- Multilingual support
- Spam prevention
- Basic Analytics
Growth
Most popular5 team members, 10,000 contacts and 5 channel connections.
$49.99/month
- 1,000 data sources
- Everything in Starter
- Memory Retention
- Context Configuration
- Escalation to human agents
- Comment Reply Automation
- Advanced Analytics
- Priority support
Business
14-day trialUnlimited team members, Unlimited contacts and Unlimited channel connections.
$99.99/month
- Unlimited data sources
- Everything in Growth
- AI Booking Automation
- Custom Warning Messages
- Premium Analytics
- Custom AI agent training
- Dedicated support
- SLA guarantee
All plans include a 14-day free trial. No credit card required.
Frequently asked questions
Everything you need to know about Rework and how it works.
- Is there a free trial?
- Yes. Try Rework free for 14 days on your Facebook Page and Instagram account. No credit card required to start.
- How long does setup take?
- Most businesses are live within 15 minutes. Connect your Meta accounts, upload your FAQs and product info, and Rework is ready to reply.
- Can I cancel anytime?
- Yes. Cancel from your dashboard anytime and you'll keep access until the end of your current billing period. See our refund policy for first-month and outage credits.
- Will the AI sound like a robot?
- No. Rework is trained on your business, replies in the customer's language, and only shares product info, prices, and policies you've approved.
- How does billing work?
- Plans are flat monthly subscriptions per workspace. Add more Pages, Instagram accounts, or team members anytime, and your plan scales with you.
- Is my data and Meta account safe?
- Rework connects through official Meta APIs and never stores your password. Conversations are encrypted in transit and at rest, and you can disconnect at any time.
Still have questions?
Can't find the answer you're looking for? Our team is one email away.